Customer Module
The Customer Module allows clients to book services, manage appointments, track orders, request refunds, and access promotions—offering a smooth experience for any appointment-based business.
Benefit
Importance of Staff Module ?
Manages employee schedules, assigned bookings, performance, attendance, and availability from one centralized dashboard.
Better Time Management
Shows all upcoming appointments in advance, helping staff prepare schedules, avoid overlaps, and manage peak hours smoothly.
Enables timely follow-ups and reminders, minimizing missed appointments and improving daily workflow.
Improved Customer Service
Gives quick access to client and service details, allowing personalized, well-prepared service for every customer.
Feature Capabilities
Manage Your Appointments, Just a Few Easy Steps
With SchedulerDesk, booking, updating, and tracking appointments is simple and fast—helping you save time, stay organized, and focus on delivering great service.
Service Catalog
View all available services with details, duration, and pricing, helping customers make informed choices quickly and conveniently.
Appointment Booking
Reserve services easily by selecting preferred time, staff, or location, providing a seamless scheduling experience for clients.
My Appointments
Keep track of all past, upcoming, or canceled appointments in one place, ensuring better organization and customer clarity.
Pending Appointments
Monitor appointments awaiting confirmation, giving clients visibility into booking status and reducing uncertainty.
Completed Appointments
View successfully completed bookings with details of services and staff, supporting transparency and record-keeping.
Orders & Products
Track service or product purchases, manage order statuses, and maintain clear transaction histories for convenience and transparency.
Refund Management
Request, track, and process refunds efficiently, including pending and completed refunds, ensuring customer trust and satisfaction.
Promotions & Settings
Access discounts, offers, and loyalty programs, while managing personal preferences and notifications to enhance the overall customer experience.
Redeems / Loyalty Points
Earn and redeem points for services or products, allowing customers to enjoy rewards and promoting repeat business naturally.
Explore - Features
SchedulerDesk - Customer Module
The Customer Module empowers clients to easily browse services, book and manage appointments, track orders, request refunds, and access promotions. It provides a seamless, personalized experience for any appointment-based business, ensuring convenience, transparency, and satisfaction.
Service Booking & Appointments
Services
Browse and view all available services, including details, duration, and pricing, to choose what fits your needs across any appointment-based business.
Reserve Service
Book appointments quickly for selected services, choosing preferred time slots, staff, or locations, ensuring a smooth and convenient scheduling experience.
My Appointments
Get a complete overview of all past, upcoming, or canceled bookings, keeping your appointment history organized and easily accessible.
Pending Appointment
Lists appointments awaiting confirmation from the business or staff, allowing clients to track status and plan accordingly.
Completed Appointment
Displays appointments that have been successfully completed, including service details, staff information, and dates for accurate record-keeping.
Cancelled Appointments
Shows appointments canceled by either the client or the business, with relevant timestamps and reasons for clarity.
Orders & Product Management
Orders
Track service or product purchases, view order statuses, and maintain a clear history of all transactions for transparency and record-keeping.
Products
Browse available products or add-ons offered by the business, including pricing, availability, and purchase options, enhancing customer convenience.
Redeems / Loyalty Points
Earn and redeem points for services or products, allowing customers to enjoy rewards and promoting repeat business naturally.
Refund Management
Refunds
Manage refund requests efficiently, ensuring timely processing, clear communication, and smooth handling for customers.
Pending Refunds
Displays refund requests that are under review or processing, keeping clients informed of their status.
Completed Refunds
Lists refunds that have been processed successfully, including transaction details and dates for accurate records.
Promotions & Discounts
Promotions
View all active discounts, special offers, and loyalty programs, encouraging bookings and repeat customer engagement across services and products.
Settings
Settings
Manage personal information, notification preferences, and service-related options to personalize the experience for every client efficiently.
Try Our Demo Now
You can try our demo now by clicking the “Try Demo” button and using the following username and password to log in.
Username: [email protected]
Password: Demo123@
Try Our Main Modules
01
Customer Module
Try our demo now by clicking the “Click Here” button and using the following username and password to log in.
URL: Click Here
Username: [email protected]
Password: Demo123@
02
Staff Module
Try our demo now by clicking the “Click Here” button and using the following username and password to log in.
URL: Click Here
Username: [email protected]
Password: Demo123@
03
Admin Module
Try our demo now by clicking the “Click Here” button and using the following username and password to log in.
URL: Click Here
Username: [email protected]
Password: Demo123@
Customer Module – FAQs
The Customer Module is available as both a web booking interface and a mobile app, allowing customers to book, manage, and track their appointments easily.
Yes. Customers can select preferred services, staff members, dates, and available time slots via the web or mobile app.
Yes. Automated appointment reminders and notifications are sent to customers through both web and mobile platforms to reduce no-shows.
Yes. Customer data is securely stored and protected using industry-standard security practices.
Yes. The Customer Module features a simple, fast, and user-friendly interface on both web and mobile, suitable for users of all age groups.
Yes. Customers can book appointments online 24/7 through the web or mobile app without calling or visiting the business.
Yes. Customers can reschedule or cancel appointments according to the business’s cancellation policy using the web or mobile app.
Yes. Customers can view their past and upcoming appointments from the web portal or mobile app.
Yes. Customers can book one or multiple services in a single appointment if the business enables this option.
Account creation depends on business settings. Creating an account helps customers manage their bookings easily across web and mobile.