Frequently Asked Questions
Quick Answers
Popular Question
FAQs for SchedulerDesk, suit clinics, salons, spas, ayurvedic centers, and any appointment-based business.
SchedulerDesk is a complete appointment management and scheduling system designed for appointment-based businesses such as salons, clinics, spas, ayurvedic centers, and service providers. It helps you manage bookings, staff schedules, customers, and payments efficiently in one platform.
Yes. Customers can easily book appointments online using the SchedulerDesk Customer Mobile App or booking link, anytime and from anywhere, without calling or messaging your staff.
Absolutely. You can add unlimited services, set different durations, prices, and assign specific staff members for each service with flexible time slots.
Yes. SchedulerDesk comes with dedicated mobile apps for both customers and employees, along with an Admin Dashboard for full business control.
Yes. SchedulerDesk uses secure systems and best practices to ensure that your business data and customer information are protected at all times.
SchedulerDesk is ideal for salons, beauty clinics, medical clinics, dental clinics, spas, ayurvedic centers, fitness studios, consultants, and any business that operates based on appointments.
Yes. SchedulerDesk includes an Employee Mobile App that allows staff to view their schedules, manage appointments, and receive notifications, making daily operations smooth and organized.
Yes. Automated appointment reminders and notifications help reduce no-shows by keeping customers informed about their upcoming bookings.
Yes. SchedulerDesk can be customized based on your business requirements, including custom features, workflows, and invoice formats if needed.
SchedulerDesk can be set up quickly. Basic setup can be completed within a short time, and our team provides full support and training to help you start smoothly.
Admin Module – FAQs
The Admin Module is the central dashboard that allows business owners and managers to manage appointments, staff, services, customers, and overall system settings from one place.
Admins can set working hours, days off, leave schedules, and assign staff to specific services easily through the Admin Dashboard.
Yes. You can view customer profiles, appointment history, contact details, and preferences from the Admin Dashboard.
Yes. Admins can define booking rules such as buffer times, advance booking limits, cancellation policies, and time slot availability.
Yes. The Admin Module is protected with secure login and access controls to ensure business and customer data safety.
Yes. SchedulerDesk allows you to manage multiple branches or locations from a single admin account with separate staff, services, and schedules.
Yes. You can create unlimited services, set custom durations, prices, and assign specific employees for each service.
Yes. Admins can view and download appointment reports, booking history, staff performance, and daily or monthly summaries.
Yes. SchedulerDesk supports invoice management, and custom invoice features can be developed based on your business requirements.
Yes. Admins can enable automated notifications and reminders for appointments, cancellations, and updates.
Employee Module – FAQs
The Employee Module is available as both a web portal and a mobile app, allowing staff members to view and manage their assigned appointments, schedules, and work details easily.
Yes. Employees can update their availability, request leave, and manage working hours via the web or app, subject to admin approval.
Yes. Employees can mark appointments as completed, canceled, or rescheduled directly from the web portal or mobile app.
Yes. Employees can be assigned to multiple services, and their schedules are automatically synchronized across the web and app.
Yes. With both web access and a mobile app, employees can manage their schedules anytime and from anywhere.
Yes. Employees can view their daily, weekly, and upcoming appointments in real time through the web dashboard or mobile app.
Yes. Employees receive instant notifications for new bookings, cancellations, and schedule changes on both web and mobile platforms.
Yes. Employees can access customer names, booked services, appointment times, and notes related to their assigned appointments.
Yes. The Employee Module is designed with a simple and user-friendly interface on both web and mobile, requiring minimal training.
Yes. Each employee has secure login credentials and can only access information relevant to their role and permissions.
Customer Module – FAQs
The Customer Module is available as both a web booking interface and a mobile app, allowing customers to book, manage, and track their appointments easily.
Yes. Customers can select preferred services, staff members, dates, and available time slots via the web or mobile app.
Yes. Automated appointment reminders and notifications are sent to customers through both web and mobile platforms to reduce no-shows.
Yes. Customer data is securely stored and protected using industry-standard security practices.
Yes. The Customer Module features a simple, fast, and user-friendly interface on both web and mobile, suitable for users of all age groups.
Yes. Customers can book appointments online 24/7 through the web or mobile app without calling or visiting the business.
Yes. Customers can reschedule or cancel appointments according to the business’s cancellation policy using the web or mobile app.
Yes. Customers can view their past and upcoming appointments from the web portal or mobile app.
Yes. Customers can book one or multiple services in a single appointment if the business enables this option.
Account creation depends on business settings. Creating an account helps customers manage their bookings easily across web and mobile.